At Simple Scale Systems (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us through our forms.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

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1. Information We Collect

We may collect and process the following types of information:

a) Personal Information

When you contact us through our website, we may collect:

• Full name

• Email address

• Phone number

• Company name

• Any information you voluntarily provide in your message

b) Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the site

• Referring URLs

This data is used for analytics, security, and website performance optimization.

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2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and contact you regarding your request

• Provide information about our services

• Improve our website, services, and user experience

• Analyze usage trends and website performance

• Ensure website security and prevent misuse

We do not sell or rent your personal data to third parties.

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3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on:

• Your consent (when submitting forms)

• Our legitimate interests (business communication, service improvement)

• Legal obligations, where applicable

You may withdraw your consent at any time by contacting us.

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4. Data Sharing & Third Parties

We may share your data only with:

• Trusted service providers (such as hosting, analytics, or form providers) strictly for operational purposes

• Legal authorities, if required by law

All third-party providers are required to handle your data securely and in compliance with applicable data protection laws.

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5. Data Retention

We retain your personal data only for as long as necessary to:

• Respond to your inquiry

• Fulfill the purposes outlined in this Privacy Policy

• Comply with legal obligations

When data is no longer required, it is securely deleted or anonymized.

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6. Data Security

We take reasonable technical and organizational measures to protect your personal data against:

• Unauthorized access

• Loss, misuse, or alteration

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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7. Your Data Protection Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict processing

• Request data portability

• Withdraw consent at any time

To exercise your rights, please contact us using the details below.

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8. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

• Improve functionality

• Analyze traffic and usage patterns

You can control or disable cookies through your browser settings.

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9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

We encourage you to review this policy periodically.